FNS40821 – Certificate IV in Finance and Mortgage Broking

Certificate IV in
Finance and Mortgage Broking

Start your career in Finance Broking today!

This qualification is the minimum requirement for individuals seeking self-employment or wishing to pursue a salaried position as a Finance/Mortgage Broker within an established finance broking firm. It is also a highly regarded qualification for acquiring positions in Loans Administration, Para-Broking, or similar.   

The FNS40821 Certificate IV in Finance and Mortgage Broking offers the vocational skills and knowledge required to confidently step into a new career. Covering essential areas such as regulation and compliance, ethics, professional development, and techniques to find new clients.  The course illustrates the crucial steps involved in assisting clients to select suitable lending options, completing mandatory compliance documentation and gathering evidence to submit the loan application with the clients’ chosen lender, monitoring and managing the loan process from submission through to post-settlement, and the importance of maintaining ongoing contact with clients and involved third parties. To find out more about the industry refer to the section below “About the Mortgage and Finance Broking Industry’.

The FNS40821 Certificate IV in Finance and Mortgage Broking – Accountants & Financial Planners stream has been tailored for qualified Accountants or Financial Planners who have been in the financial services industry for at least two years.  For more information, CLICK HERE.

Course Information

Compliance, Regulations and Legislation  

This module is an introduction to the finance industry and the role of a Finance Broker. Learn about the many participants, sectors, and roles of the industry, including legislation and regulation impacting the role of a licensed finance broker, and how to operate compliantly using the systems and available supports.


Acting ethically is crucial to building trust with clients. Ethics is not only about responsible lending. Understanding more about ethical biases, cognitive biases, and psychological barriers is crucial to operating compliantly and building trust.

Professional Relationships 

Ongoing business relationships are vital to sustaining a successful broking business. Discover how to engage and build relationships with clients, industry participants and third-party referrers.

Personal and Professional Development 

This module focuses on managing professional development activities as well as prioritising and planning daily tasks and goals. Learn how to support a team with their work priorities and professional development. 

Potential Clients

Discover how to identify and prospect for clients in a target market using various marketing tools, networks, and lead acquisition methods. Prospecting is also the initial part of the onboarding and pre-qualification process.

Loan Application  

Develop knowledge and understanding of different loan types and structures, including lender appetite and policy. This module illustrates the basics of how to commence the loan application journey with clients and manage the loan submission to post-settlement.

Each module consists of a range of assessment types:

  • Written Assessments – short answer questions and case studies.
  • Online Quizzes – multiple choice, fill in the gap and mix and match.
  • Third Party Role Plays – these can be completed by video or an industry qualified third party.

BSBPEF501 Manage personal and professional development 
FNSFMK515 Comply with financial services regulation and industry codes of practice 
FNSCMP501 Comply with financial services legislation 
FNSINC411 Conduct work according to professional practices in the financial services industry 
FNSINC514 Apply ethical frameworks and principles to make and act upon decisions 
FNSCRD401 Assess credit applications 
FNSCUS511 Develop and maintain professional relationships in financial services industry 
FNSSAM413 Identify and provide initial information to potential new clients 
FNSINC412 Apply and maintain knowledge of financial products and services 
FNSFMB411 Prepare loan applications on behalf of clients 
FNSFMB412 Identify client needs and present broking options 
FNSFMB511 Implement credit contracts in preparation for settlement      

Enrolments are valid for a period of seven (7) months.  Course extensions of up to three (3) months may be granted upon request, an extension fee will apply. Please refer to our terms and conditions for more information. 

Although we provide seven (7) months to complete the course, many who have an industry background or understanding of the broking process may complete in a shorter time frame of between 6-7 weeks. This will largely depend on personal capacity and available time. Those without an industry background who have more availability to study, may also be able to complete within a shorter time frame.

Online (remote self-paced) 

Distance learning: online self-paced learning is for those students who have the capacity and ability to study with minimal guidance. We strongly suggest completing the course via virtual classroom for those who are new to the industry and/or study.

Virtual class (blended learning – consists of part virtual classroom and remote self-paced learning) 

Attend a virtual class workshop from home or office, delivered via Zoom. Our highly experienced trainers guide participants through each module, using ‘true to life” client scenarios. Assessments are expected to be completed post-class. However, our trainer will cover the requirements during class.

Virtual class schedules:

  • 5 sessions delivered in 3 days (Conducted over 3 consecutive days OR consecutive months – Flexible training options)
  • 9:30 am – 4 pm Eastern Standard Time
  • Zoom links accessible from the Learner Portal

Recognition of Prior Learning 

If you have industry experience or completed prior training, you may be eligible for recognition of prior learning (RPL). Please refer to the RPL information page to determine the eligibility criteria. 

Credit Transfer 

Credit transfers may be applied to unit/s of competency previously completed with AAMC Training, or another RTO. If you have been awarded a record of results or statement of attainment for any of the units detailed in your course, you can request a Credit Transfer for those units.  You must provide a certified copy of your record of results or statement of attainment if completed with an RTO other than AAMC Training. Your credit transfer request will then be reviewed, and you will be notified of the outcome by email. 

Online/Virtual: 18 CPD hours 

RPL: 10 CPD hours

Post-Nominal – Cert.IV FMB 

Payment can be made with credit card during the enrolment process or via the online learner portal, once the enrolment is complete.  Alternatively, payments are accepted via bank transfer, the invoice number must be entered as the reference.  Access to material and assessments will be granted once funds have cleared in our account.

The FNS40821 Certificate IV in Finance and Mortgage Broking includes units that may be credited towards your enrolment into the FNS50322 Diploma of Finance and Mortgage Broking Management Upgrade Course. Please refer to our credit transfer process to find out more about this.     

Some industry bodies and participants recognise the FNS50322 Diploma of Finance and Mortgage Broking Management as the minimum qualification required to maintain membership, be part of their license, or be accredited to offer their products.       

To learn more about our FNS50322 Diploma of Finance and Mortgage Broking Management Upgrade, click here.  

Student support is available via the learner portal, email, and telephone.

Our Student Support and Resources has information available including:

  • Additional training and tutorials
  • Reasonable adjustment
  • Counselling and personal support
  • Mental Health

About the Mortgage Broking Industry

In general, Finance and Mortgage Brokers may perform the following duties; 

  • Prospect for new clients and referral partners; 
  • Assist clients in obtaining loan or lease options that are ‘not unsuitable’ to meet their finance requirement/s by assessing their needs, eligibility and capacity to service the required debt; 
  • Research, present and negotiate suitable products based on the information presented to meet their clients’ requirements; 
  • Assist clients requiring further products and services by linking them to the required product or services provider, such as personal protection insurance or financial advice; 
  • Apply for the loan/lease facility with the chosen lender on behalf of the client, monitor the progress of the application through to settlement; 
  • Provide client after-care service to their clients; 
  • They may also start or own a business, which will involve the day-to-day tasks required to set up and manage the business. 

When the client has selected a product that suits their lending requirements and goals, the broker will lodge the loan/lease application with the chosen lender with whom they will need to be accredited (often via their Aggregator/licensee). The broker’s role is to ensure that the loan/lease is managed through to settlement, maintaining contact with the client and ensuring the client is satisfied with the service provided. The broker may earn a commission from the lender and/or charge a fee for their service. The commission may be paid via their Aggregator (licensee), who may take an agreed % of this money and pass the remaining amount to the broker. For example, a mortgage loan commission is often made up of an upfront payment, which can vary between 0.5% and 0.7% of the loan amount and a trailing commission of between 0.15% to 0.25% of the loan amount (paid over the life of the loan) whilst the broker is still managing that loan for the client. Commissions may cease if the client refinances their loan without engaging the broker or they pay it out in full. Payments may vary between lenders, and clawback may apply when a client terminates the loan early, usually within the first 24 months. 

A Finance broker’s potential earnings will depend on the size and number of loans they settle.  Aggregator Partnership or Business Development Managers may assist new to industry brokers with strategies on how to achieve a desired level of income. However, like any business it is up to the individual to realise their own goals.

Mortgage Brokers generally assist clients in acquiring loans to purchase, build or refinance residential property for owner occupation or investment.    

Finance Brokers is a broader term used by industry but can mean the broker’s main source of business is assisting clients to acquire loans and/or leases to purchase assets for business and personal use, such as equipment, motor vehicles, and business equity. They may also assist clients in acquiring home loan finance.


The finance and mortgage broking industry is regulated by the Australian Securities and Investment Commission (ASIC). The Certificate IV in Finance and Mortgage Broking is the minimum requirement for business professionals who provide retail consumer credit advice (for consumer loans). They must become accredited under the National Consumer Credit Protection Act (NCCP) and hold a Credit Representative status (CR) under an Australian Licence Holder (ACL). Finance Brokers that do not offer consumer credit advice will not be required to hold an ACL or become an ACR of that licensee. 

An Aggregator is a true business partner offering new to-industry brokers to start their journey with confidence. New-to-industry brokers must become licenced as a credit representative under the Aggregator’s credit licence. Aggregators provide business set-up guidance through an onboarding process. They also offer ongoing coaching, access to a range of lenders products via an accreditation process, loan lodgement and client management platform, broker commission payments and a compliance framework to ensure the finance broker operates compliantly. Other services include marketing, business planning and operational support, client acquisition strategies, networking events and professional development. Their fees vary from a monthly fee to a percentage of commission earned.    

Industry associations advocate for the rights of those operating within the industry. They lobby the government to keep the industry fair and transparent for its members. Becoming a member of one or more industry associations is mandatory for many Aggregators. Membership provides benefits such as networking and professional development events, industry regulation updates, business support and professional development training.    

Finance Brokers offering consumer credit advice may be required to be mentored for a minimum of 24 months. Mentors work closely with brokers to ensure they proactively learn all facets of the role whilst ‘on the job’. The industry requires them to teach and coach their broker mentees, attend client interviews, and review loan applications before submitting them to the chosen lender. 

The AAMC Training team are more than happy to refer you to our industry partners for those who have yet to speak to someone in the industry. 

For further regulatory information regarding the National Consumer Credit Protection Act (NCCP), visit the ASIC website link here: National Credit Code | ASIC. 

FNS50322 – Diploma in Finance and Mortgage Broking Management – AAMC Training Portal 

A post on AAMC Training Portal provided by: https://portal.aamctraining.edu.au 

Traineeships & Funding

Victorian state funding may be available for this course. Check the eligibility requirements here.

Traineeships are an excellent way for employers to recruit and integrate new employees into their business, whilst they progress through their qualification. Click here for more information.

Contact Us

Our Industry Associations

Have Further Questions?

Continual Professional Development (CPD) provides each individual with a framework within which they must take responsibility for their own learning. A number of associations have CPD programs in place and the CPD has become a legal requirement in many sectors of the finance industry. Hours are awarded for each activity and these hours are set by the relevant associations or the regulatory bodies pertaining to the relevant profession.

AAMC Training Group is a wholly Australian owned Registered Training Organisation (RTO number 51428), operating nationally and internationally.

All of our qualification courses are both nationally recognised by the FBAA and MFAA.